Privacy Policy

1. Introduction

PTOrganized ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service, including our website and mobile application.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name, email address, password, group information, and organization details
• Billing Information: Payment method information (processed securely through Stripe). We do not store full credit card details
• Membership Data: Member records, rosters, contact information, and membership status that you upload to the Service
• Communications: Messages, emails, and correspondence you send to us or other users
• Voluntarily Provided Information: Any other information you choose to provide through forms, surveys, or support requests

2.2 Information Collected Automatically

• Usage Information: Pages visited, features used, time spent on pages, and interactions with the Service
• Device Information: Device type, operating system, browser type, and IP address
• Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns
• Log Data: Server logs that record access and usage of the Service

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining the Service
• Processing and managing your subscription and payment
• Communicating with you about updates, changes, and support
• Responding to your inquiries and providing customer support
• Improving and optimizing the Service
• Detecting and preventing fraud, abuse, and security issues
• Complying with legal obligations and law enforcement requests
• Analytics and performance monitoring

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers (such as Stripe for payments) who assist us in operating the Service
• Legal Requirements: We may disclose information when required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We share information when you explicitly consent to the sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure authentication mechanisms
• Access controls and user permissions
• Regular security audits and monitoring

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (right to be forgotten)
• Opt-Out: Opt-out of promotional communications
• Cookie Control: Control cookie preferences through your browser settings

To exercise any of these rights, please contact us at privacy@ptorganized.com

8. Children's Privacy

PTOrganized does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites before providing personal information.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in the United States or other countries. By using the Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: